Toyota: 9.3 Million Mistakes
Straight out of BusinessWeek magazine:![]()
A raft of recalls lately has the automaker scrambling to safeguard its reputation for quality
By IAN ROWLEY
Toyota was built on details. After decades of study and refinement, the company has developed thousands of pages of guidelines that lay out exactly what needs to be done at every step of the auto making process. That attention to the nitty-gritty has helped create an industrial machine that’s unparalleled in building problem-free cars and trucks.
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